Shaun's in Plymouth
Wanted a beko thermostat, they sold me a hot point one. The bloke said "when you fit it, don't put the back on" giving the impression that he knew it wasn't the right one. My dad and brother tried to return the thermostat but I was given no receipt and they were told, we don't do returns. Very, very unsatisfactory. They saw a young woman on her own and took advantage.