Eclipse Recovery Services Ltd in Aylesham, Canterbury

First called them at 08.50 this morning from Hawkinge. Assistance arrived at 12.00 despite getting text saying it would arrive at 10.06. Ascertained I needed a recovery vehicle so one was called at approx. 12.30. Was told it would be 2 hours. After two hours I was told it would be another hour. After another hour 15.30 was told it would be 20 minutes. Each time I called I was told it was almost there. At 17.00 I was told it had arrived. But it wasn't there, when I pointed this out I was told it had gone to the Channel Tunnel Terminal, nowhere near where I was. Absolutely terrible, terrible service. So after waiting 8 hours I still haven't had my vehicle recovered, have arranged to have it recovered by another company.