Fadi Tailoring in Walton On The Hill, Tadworth

My leather jacket was perfectly restored, making it look even better than when i first bought it! Excellent customer service, highly recommend!

Really impressed with the work that was done to my leather skirt! Will be coming here again! Highly recommended!

I took a fur coat for an alteration on the 7th of August 2021 and paid £540 in advance to take in the sides and lengthen the sleeves. Mr Fadi told me that it was going to take 1 to 4 weeks, and that I would have a fitting before it was finished. A month later the fur coat is still not ready for a fitting. The time for the fitting cannot be confirmed as Mr Fadi has “to go away and other things to do”.
When I insisted that the completion was late and I needed the alteration expedited, he spoke to me very rudely. He said “I take as long as I want to take”. He denied that he agreed a completion time, and when I pointed out that it had been written on the receipt he said “It doesn’t matter what I write, I do what I want to do”.
I told him that the way he was speaking to me was entirely inappropriate and very rude, he said “I speak to you how I want to speak to you”. He also insisted that his job was to speak and my job was “shut up and listen”. He is not answering the phone, I have lost the fur coat itself and the £540 I paid for the alteration.
Please avoid this person. He is civil to you until you pay the money, and then Mr Hyde comes out.

Excellent customer service, the tailor did a fantastic job altering an old coat, it now looks better than when i first bought it! I highly recommend this place!