VASS SPECIALISTS in Ryton On Dunsmore, Coventry

Took my car here to have a new pulley fitted to an otherwise perfect alternator, when I returned to collect the car I was told there was a problem with the alternator not charging the battery. The owner of VASS informed me I would need a replacement alternator which he was happy to fit free of charge, but wouldn't replace the alternator. He insisted he did not damage the alternator, yet was willing to refund the labour charges of the pulley replacement!
We had the alternator stripped down for investigation (not by VASS) and found VASS had indeed damaged it. They had broken a terminal off the voltage regulator unit. The regulator unit was shielded by a plastic cover, so we suspect VASS used a screwdriver as a pry-bar to remove the connector unit, and damaged the regulator unit in the process. A new regulator unit cost £75, and the car was off the road for 4 days. I only give VASS 1 star because it is not possible to give them none!