Creations Hairdressers in Denton, Manchester

Went for a new colour. Was advised to have two by Connie. She was running one on my roots and then mixing them both to run through. After a toner and silver shampoo my hair was orange in patches and all over my roots. Connie decided to correct by telling me 'don't worry I'm not going to let you leave like that". Had another colour on but within 10 minutes my scalp started to burn so they washed off. The colour looked slightly better but was still very patchy and mismatched all over. I was advised to come back. Upon checking out they wanted full payment of £82 which I wasn't happy about so asked for them to call the owner Lynne. I was advised to pay half (which I did) and return in two days for them to correct and pay the other half to which I agreed. Within 5 minutes of me leaving the shop I got a call from Connie to say that the Lynne has said don't come back in Thursday as they won't be correcting it. Was so angry my hair is a mess and patchy. Upon complaining and writing a google review I got a call to say come back for my money back. When I got there Connie explained that the owner told her whilst I was there she wouldn't be correcting it (without even seeing it) just get my money and get me out of the shop but she didn't know what to do so she just decided to book me back in. Avoid at all costs as unless you want a basic colour or cut they have no clue what they are doing. A joke of a shop.