Halo Hair and Beauty in Paddock, Huddersfield
Halo Hair and Beauty
I agree with the previous review, I used to have a lovely girl cutting both myself and my daughters hair at this salon and when she went on maternity leave I let the owner cut both of us, I didn't realise the extent of the mess till we got home so didn't complain, but I never returned and neither did my original stylist, who wasn't treated very nicely there, so we followed her to another salon.
Unfortunately I am unable to give the salon a zero star rating hence the reason it only has one star. I went in to get my daughters hair cut, it was hacked at, with very little hairdressing technique displayed. Upon complaining the manager and owner of the salon was completely rude and asked why I went to the salon if the service is not up to scratch. She did not offer me any resolution my 3 daughters were crying and are now too upset to go and have their hair cut. I have had the cut reviewed by another salon who had the opinion that my child's hair could not have been cut by a trained hair stylist and instead replicated the work of a trainee. The website boasts exceptional professionalism and over 16 years of experience from it's staff, I would say someone with 16 hours of experience could do a better job. Completely disgusting customer service, poor management, unprofessional if you value your hair avoid this place like the plague! I left having paid as despite my poor treatment I would not sink to the level of pure disgraceful behaviour displayed by the owner, which in my opinion replicated that of a child and not a professional with 26 years of experience as she put it.