The Horse Box in Barncoose, Redruth
The Horse Box
Would NEVER shop there again, the staff ( old man and the woman ) are really rude there, they need to go on a customer service course. The only one which said sorry was the young lad thats why I put one star. We spent a lot of money there and when we made a complaint about a fish they recommend us to get they put the blame on us instead of saying sorry and offering our money back they sent a rude email back to us and when I went in the woman came across rude to start with, then the old man in his head he was right and you was wrong what ever you said to him, the young boy who sold us the fish said sorry then offered our money back which that is all we wanted. As I was walking out the female made a comment about me... I'm so angry how rude they are. What happened to the customer is always right. Manners cost nothing !