Advanced Moulds Ltd in Rhymney, Tredegar

Purchased chairs and tables for Village Hall just over 3 years ago. Told they were heavy quality suitable for use in schools and village halls. Appalling quality and service. Delivery date was not adhered to, leaving us with no furniture as we had donated the old furniture to other charities. Many of the tables now have bent legs, and chipped tops. We have had to replace nearly 100 table leg bungs. We are in the process of getting some table legs repaired, so we can carry on using them. As they were guaranteed for 10 years contacted the firm, they were not interested and said we must have caused the damage. Wrote numerous letters, including one registered post to company secretary. Contacted Trading Standards and they said we had a case as "goods are not of merchantable quality", but in the end our voluntary committee decided not to go through the small claims court. We are now having to replace tables, at some cost to our charity.