Knight Security Solutions Ltd in Southampton

I was at a Passenger show in Southampton, security on the door refused to let me in at first, despite me being on the guest list, he felt that didn't matter. Not a way to treat a guest of the performer.

You need to improve staff attitude. If someone has a pass/guest list, let them in, rather than making them wait outside while you let 20 odd ticket holders in, before deciding "Okay, you can go in now".