Bykebitz Ltd - Motorcycle Accessories in Yateley
Bykebitz Ltd - Motorcycle Accessories
I'm sorry to have to write this review but my experience with Bykebitz has been nothing short of a farce.
I ordered a Givi tank bag online on the 20th December, this was a Christmas present so I followed up the order with a call to ensure that the item would be delivered on time, I was then told over the phone that the item was out of stock and would not be delivered until late January, naturally I cancelled my order and requested a refund, why did the website allow me to order with no stock?
The refund was issued via PayPal in the form of on E-Cheque, meaning it would take 5-7 working days to clear (over Xmas so 31st December), to say I was disappointed would be an understatement, I now had to shell out another £90 to buy the bag elsewhere whilst waiting for this money to be refunded.
The refund has now cleared but it could be another 5-7 working days before I see the money back in my account, this could be as late as January 10th. Good service? I think not.