The Pier Hotel in Upnor, Rochester

We came here trying to get a quick meal, and saw most of the tables reserved, so we asked if it would be OK to get a table. After asking 3 different people, including the chef, they said as long as we order in 2 mins. We were OK with this, got sat down and were told everything apart from lunch was available.

My girlfriend has a small appetite and liked the sound of the fish cakes off of the starters menu, which were priced at £6.95 so not cheap, and asked for them with potato wedges. The waiter bluntly said ''NO, We don't do snacks. I thought you guys were here to dine, we do a la cart here not snacks''. We were shocked and my Girlfriend felt pressured to order something else that she didn't really want because of the time constraint. After waiting for 40 mins, the food was FAR from a la cart, the mince in the cottage pie was grisly, the veg was plain and tasteless. I must also add that if here was to charge extra for the wedges it would have come up to more than the main meal we had. I think the staff here are under the illusion that they are a fancy restaurant. The truth is that if they were in a town that had more than 2 places to eat they wouldn't last 5 minutes.