PHC in Rainham, Gillingham

My Dyson was poorly and not picking uo properly and I was told about PHC from a friend who has used them quite a few times. I made a quick phone call and an engineer was on my doorstep within 24 hours. He fixed my Dyson in no time.

Had my kirby serviced by PHC yesterday and found them to be reely professional. Engineer was really nice and explained everything thoroughly. kirby now works perfect.

Loved this. Was going to get a new one but this was loads cheaper and it's almost like new again anyway. Engineer was lovely too. HB

I feel as I was conned by PHC Service Centre. I was told on booking the "half price service" that the problem from my Hoover would be resolved however £107 later it was resolved.. Whilst my Hoover was in bits he decided to "talk prices" with me which obviously shocked me as I was told the problem would be resolved in the. £34.99 service. I was alone (woman) in the house with 2 small children and didn't feel I could refuse. Not a good experience I will also be checking the parts they charged me for are dyson!! I wouldn't use this company again!!

Mark Nelson was great - efficient, superb attention to detail, entertaining and no pushy sales line.

My nan was pressured into having two dysons cleaned at 100 pound each 200 quid and signed up to 12 monthly contract another 108 pound. So if you want to spend 308 pound for f##k all give these a ring!!! I'm sure they'll love to help you.

Recently had my DC38 serviced and it is the the first time I have used PHC. I was very pleased as my dyson now picks up as it did when I first bought it!

PHC came out today to service/repair my Dyson hoover and I found them to be really good. The man had all of the parts I needed on the van and it was fixed within 50 minutes.

Been having my Kirby vacuum cleaner service by PHC for over 10 years and always had excellent service. Highly recommend.

I am a lady on my own and have used PHC for years with no problems. Great service and prices.

Ordered the service twice before with no problems.Last year the engineer came and done excellent job but this year it's a different story... We have used SpareSaver in 2010, our Kirby was sent off and serviced with no problem. On this occasion the PHC have turned up,without us knowing they are not a part of the SpareSaver and serviced the Kirby,but couldn't put the drive pedal back together. Well... They said that we need complete new drive,which come with a price of£150...Surprisingly the drive didn't need replacement, according to another engineer, but the Hoover was not put back together correctly, which resulted in a several hours of another service. Resulting of a charge of £50, which could have been avoided. Plus the service on the web side was advertised at £24.99 but we were forced to pay£39.99 for what?? Hassle and bit of a clean and a 1 spare belt and a bag. If I could of known, I would have done it myself. Very disappointed. Will not use PHC again! Will be contacting Trading Standards. The manager never got back to us, despite asking him to review the website. Do NOT use the service!!! You will be disappointed!