Neil Convey Design in Street

We engaged Neil to undertake insulation, heating, bathroom installation and plumbing in our property. Although work had to stop for almost a fortnight, which was not Neil's fault, 14 weeks after he started, the work which we had been assured would not take longer than 2-3 weeks was not half done. Substantially unfinished in the case of the insulation, needing much essential alteration in the case of the the bathroom installation, not fit for purpose in the case of the underfloor heating - essential materials were missing - and dangerous in the case of the plumbing - the wrong size of vent pipe was used. The house was simply not habitable for months on account of Neils inability to complete the work within a reasonable timeframe and we had to spend over £3000 over budget on accommodation. Assurances that work would continue turned out on every occasion to be worthless, the excuses lacked plausibility, and the cost of putting things right was considerable and brought us to the brink of ruin.The work, such as it was, was largely undertaken by individuals employed by Neil. I took pictures and collected statements from those who came to view it. Until we parted company and I called in other contractors, we had paid everything that was asked - well over half the final sum due - when it was asked for and without exception. In our experience, neither good nor reliable.


Dear Sir/Madam,

Neil Convey actually lives in Cowden in Ed=
enbridge, not Street in Somerset. Otherwise, all address details are presumably correct=
.