Station Bakery in Meopham, Gravesend

Extremely poor service! Not worth the hassle! Have used this place a few times and the last three times over a good few months they have forgotten whole sandwiches off the order, and making replacements without informing us. They never have everything on their menu often us finding out when we ring that they are out of stock on items twice they haven't had the lamb or duck. Also the range of bread is actually very limited compared to the menu. Today they forgot a sandwich, missed mayo and ketchup off two orders, didn't tell us there was celery missing, gave us replacement crisps which weren't even similar. They also just didn't send a bag of crisps as they had run out and didn't have a replacement for salt and vinegar crisps! When we rang up to complain and ask for the sandwich to be bought to us I spoke to a very rude lady who told me they didn't have anyone to bring the sandwich to us and she wouldn't send the girl who had delivered the food to us originally as she has already been to us once. When I said this wasn't acceptable she then hung up on me. She then continued to ignore the calls we made to try and contact them. This is extremely poor service and as a company we won't ever be using them again.