JS Windows in Hayes

I bought a composit door 6 months ago, the door was delivered badly fitted to the frame with uneven gaps with no allowances for adjustment. The triple locking system holes not aligned so it does operate easily. The door is also bowed at the bottom so it doesn't shut properly. I complained immediately and sent them pictures, I sent emails and wrote letters without any satisfaction. Thus far they are not even prepared to come and have a look and resolve the issues. Because I had the door fitted by my fitter they won't even give any guarantee for the door and frame which they have supplied. I ordered chromed accessories which they have now given to me but not fitted. They have given me some touch up paint because the paint was peeling off at the bottom. They boast about being in business for 31 years, if this the level of service I think there is a lot of scope for improvement. You have been warned be very careful using them. I wish I had read their reviews. I have asked 6 double glazing installers to give their opinion and they all agree their is manufacturing faults in door and frame. The manufacturer is willing to rectify the door only if the company gets in touch with them. JS Windows aren't even prepared to get in touch with them. My only option left is to go to court and spend a lot of money to rectify the faults. Buyers you have been warned.