Clearvision (Brixton) Ltd in London
Clearvision (Brixton) Ltd
This was my first time with Clear vision and they are absolutely amazing. I don't normally trust people to choose glasses for me but they were very patient and honest with the different pairs of glasses that I tried on, which they recommended to me and I tried some of my own. I must say I am extremely happy with the choice and I really do love my glasses. Also I loved that they were very flexible with the payments. All the members of staff that dealt with me over the phone and in person. I would recommend Clear Vision to everyone. I would definitely be recommending them to family and friends.
They are really unprofessional. I have ordered lenses and solutions from them and they charge me full amount, but the order was not delivered. I have to make several calls, then I have been told to pay postage charges which was included. I suppose to receive four month supplies and a bottle of solution but they send me 3/4 of the order. I then try to contact them but every time I phone they made excuses by saying that my optician will contact me! Or they will look into my files! Or I have to wait as they have other customers, so they will contact me. Last call I made, the receptionist was really rude and abusive and hung up on me. I now going to take my case further to trading standards on fails of false advertisement and failure to comply.