Apex Models in Crowthorne

Ok so been waiting since 15/02/2013 12:13:00 when I placed my order with Apex and after a week of waiting for pending shipment I contacted them to find out what was going on. After a quick call with Apex they told me that they are going to contact the supplier and get back to me. The same day I got a email back from them stating that my part will be with them in 10 days. Ok, so I waited 2 weeks. After 2 weeks I then rang again asking what was going on. Same story again they will get in contact with the supplier and that they will get back to me. This time it was the next day that I got a email back stating that my part is now going to take 3 weeks to get here. So after stating my unhappiness with this my order was canceled by them and refunded.