The Norfolk Cleaning Group in North Walsham
The Norfolk Cleaning Group is Norfolk's leading provider of Domestic and Commercial Cleaning Services, End of Tenancy Cleaning, Bespoke Cleaning, Holiday Home Management, Holiday Home Cleaning, Gardening and Maintenance, Laundry and Linen Services, Specialised Services, Carpets and Upholstery Cleaning, Fascias and Gutters Cleaning, Graffiti Removal and Building Exterior Cleaning. We've now added a maintenance division and a window cleaning division to make sure we take care of all of your cleaning needs in one place. Our cleaning teams are highly trained, professional and well led, giving you the highest standards every time.
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We have tried two other local services and I must say, this company has exceeded all my expectations. Gerry the Quality control manager is reliable, very professional, proactive, attentive and timely. The Norfolk Cleaning Group crew has done an amazing job for us and got my mum to give them 5 stars (it NEVER happens). She actively asks for feedback and the ladies are very detail oriented.
Having spent hours googling who to go to, I took the plunge following reading the reviews and chose The Norfolk Cleaning.
They are a great option to go for when searching for a home cleaning company. They even arrived 10 minutes before the scheduled time, they offered to start at once or they could wait those 10 minutes if needed. Very nice! They didn't fail to make the house smell fresh and clean.
They brought the cleaning supplies and equipment, all of good quality, and paid incredible attention to detail. Not a single corner was left without cleaning.
It's always nice to come home to a nice and clean house. They are a trustworthy company that does a wonderful job!
Imagine my horror when I accidentally spilled dark chocolate on my cream linen sofa late at night, I emailed The Norfolk Cleaning Group immediately to see if they could come remove the stain and steam clean our sofa. Early in the next morning I received a response from Dimitar in the office saying they would be in touch later the same day to schedule a time to review with me. Sure thing, I got a call in a few hours to assess the job, talk pricing and schedule the cleaning. That next day they arrived at my house and reviewed all of the available pricing options / results with me again in person. We ended up going with the deep clean and being fully honest, our sofa literally looks like it did the day we had it delivered. Their prices are more than fair and the attention to detail and customer service is great; we will be using them more frequently to ensure it stays looking that good!
Great experience! The woman who scheduled the cleaning was very pleasant and was able to schedule me within a few days. The Norfolk Cleaning Group crew arrived on time, looked at the areas and gave me a price which was reasonable. They cleaned the carpet very well. It was not too wet when they left and was dry completely by the next morning. This was the best experience I have had with a carpet cleaning company.