Duncan Bathrooms in Bucksburn, Aberdeen
Duncans bathrooms in Bucksburn installed our Wet room. Total disaster. I am suffering the bad and incompetent workmanship to this day. The outlet into the shower is sloping into opposite direction towards the door where is the entrance into the bathroom is. The wet room was installed for a disabled person. The heating in bathroom is very important. I required a descent size radiator, instead we got a tiny radiator just because the plumbing was already there, so why bother with bigger radiator and install new plumbing to suit. All water is running in the wrong direction and as a result we had to change the flooring in the utility room since it was rotting. You want more? The workers thrown concrete which they were left with into our drains and blocked them! and also into our front garden.
The worktop in the kitchen they installed is not symmetrical in conjunction with the sink! again they could not be bothered to change the existing plumbing!! so they just installed the worktop asymmetrically.
Dreadful workmanship and general approach to work.
When the installation took place I wanted to talk to Mr. Duncan. It was not possible. Every time his phone rang. I came to conclusion, that he had a device which he used for the phone to ring.
Unhappy customer. I have to mop the wet room every morning after showers with a dry towel to mop up the water.
Radiator is also completely rusty!!! You promised to paint it but of course you have not done so.