Baldwin Domestic Appliances in Kidlington
Baldwin Domestic Appliances
Dreadful service. Initial confusion over call out/service charge. Engineer came out for a simple handle problem on a washing machine, he then broke into the machine, snapped the metal catch pin, left the heavy glass door unsecure and left. Clearly the engineer was attempting to generate more chargeable work. When I raised these issues, lack of care and skill ( consumer goods act) they waived call out/service charge as though it was a favour and then the issue of safety to my household, damage to my personal property and the fact that I found a more reputable company raised this very childlike, unprofessional and quite uncalled for response, even after I requested they never contact me again.:-
"Please pass on our condolences to the company you have now instructed and please feel free to pass on our details to the RSPCA if any animals were harmed during this episode"..Speaks for itself.
