Wok U Like in Paisley

No stars! Never again will I be ordering from here again, I have been ordering from here for about 15 yrs and have never had a bad thing to say about it but because I complained about my prawn cocktail (was actually shrimps, the cheapest of cheap with about 5 actual prawns) was warm and my sweet and sour chicken hong kong style was cold when they arrived. The quality was so poor that I phoned back and asked if I could have a refund (it was that bad) they said no and they also refused to replace it saying that I could still eat the prawn cocktail warm but the lettuce was totally wilted from the heat and that if I didn't want it warm I could heat it when it went cold, what?! Are you having a joke and when I told them I was going to write this review to let people know what they said they put the phone down on me after they shouted at me. I felt bad so I phoned back to apologise for complaining and asked if they could replace the prawn cocktail (shrimps) and the sweet and sour they just made excuses and said again that the prawn cocktail was cold and that I could eat it now and if I wanted a replacement that I would need to pay for them (no bother) so I said I was going to trading standards and contacting health and safety dept, they put the phone down on me for a second time. Well ignorance gets you no where apart from a bad review and complaints, thanks for nothing and I have pictures to show the quality of food is rubbish and I will be taking it further now. They had a chance to rectify this but chose not to. Trading standards and health and safety bound now. P.s. Sorry had to put 1 star for my review to go through but I would not give any stars what so ever!