Faithful Friends in Harrow

This is definitely not a professional grooming service!!
Took our puppy to this Faithful Friends today, asked for a short cut. She came back looking absolutely disgusting. They ruined my dog. The cut looks like it had been done with scissors by a 3 year old. There are bald patches on my dogs chest and then bits that are about an inch long right next to it. There are plenty of cut out holes, it actually looks like someone had purposely tried to ruin my dog. It's difficult for the words to describe without actually seeing it. When I phoned to make a complaint as I had only seen my dog after I came back from work, the business owners rather than acknowledge the complaint started arguing with me saying puppies apparently were impossible to do and that we had asked for her to be done short, where the length wasn't an issue at all. We are so upset and angry at the same time. I really hope those people don't do it to any of your pets.