Wilfirs in Coventry

Worst company EVER to deal with. Aggressive delivery driver swore at my wife when she refused to help him unload his wagon! I was only 2 minutes away when my wife explained that she would call me, he said for "f**k sake" and said he be back later! Even after visiting their offices twice and ringing at them on the morning no one mentioned anything about helping the driver who was very aggressive when my wife told him she had arthritis in her hands. He then told her to get one of our neighbours out to help him. Our neighbours are frail and elderly, this man is pathetic. When my wife challenged him about this he said he "always works alone" I am not really surprised as who wants to work with an aggressive thug who thinks he can bully women. That is why we paid for delivery. If you order from Argos for example you don't expect to unload the van yourself! The business owner is not interested in answering my concerns. He obviously doesn't mind an angry aggressive thug representing Wilfirs. The owner won't return my calls to discuss. I am fobbed off with "it his day off " or he is "unavailable". Their Customer Service is completely inadequate. They are not interested in any customer care. They only want your money. I wish I had read all the other bad reviews before going near this dreadful business. If you have any sense please stay away from these people who do not care one bit about their customers.