FusionBattery.co.uk in Shenley Lodge, Milton Keynes

We made my order in FusionBattery.co.uk (Fusion Path, Ltd) on September 22, 2013 from Spain. We paid through PayPal. 7 weeks have passed, but the goods (2 batteries for MIFI 2352) have not been supplied. Twice we sent e-mail to Fusion Battery and twice (!) we got the same automatic answer from Clara Leung (clara@fusionbattery.co.uk): "We have dispatched for you on 20 Sep via normal post. I think it has lost in the post and I will send out another one for you today”.
We have not got the answer to our 3-d e-mail and we are still without the batteries. We asked our money back. No answer. I warn that this Company is not safe to use.