Formula 4x4 in Leeming Bar Industrial Estate, Northallerton

After trying to pay via Paypal for an EBay item (4 tyres), they told me I must pay cash, as I'd already offered to collect by van. The tyres I actually received were advertised as NEW, but were covered in white tyre sealant. And when paying to have them fitted elsewhere, was told by the independent fitter, that he would NOT under any circumstance fit these tyres, as one of them was nearly 13 years old! 3 others were only slightly newer. The rubber was also so firm, it would also be impossible anyhow!

When i called the supplier back, they were not bothered or surprised that this set of mismatched tyres were upto 13 years old! I drove the tyres back to them (300 mile round trip) and after TWO hours of them fiddling with my wheels, they said they couldn't fit them, as the rubber was too firm, despite dismissing the independent fitter's opinions, a few days earlier.

I then had to pay money for another set of tyres, a different size to those I requested. A cheap quality, generic tyre that i wouldn't normally have considered buying, but had to do so, as the situation called for!

Will never do business with these people again. They have a fancy showroom and fancy website, but despicable customer service. I also felt it my duty, to inform trading standards of how they ripped me off with the dangerous rubber, which could have ultimately killed me or my family!