DPD in Croydon
Terrible service, after paying extra for a particular day they tried to deliver my goods to someone else's house (And that's not the first time DPD have done that for an order of mine).
After calling up their customer service and being told they would re-range delivery for that day, after which nothing came and they wouldn't take any calls for me.
Thank you for wasting my time and money DPD.
Good courier, staff is always polite and they do not rush into your office/house very rudely like other couriers do. Apart from the service itself, I am becoming more and more appreciative of a bit of 'human touch' in companies, which for whatever reason DPD seems to have compared to similar services, at least based on my own experience.
This is absolutely the worst courier service with no regards to customer service. I bought some items online and paid for them to be delivered on the 23rd at my work place because I need them for the 24th which is today only to see that they have been delivered to the depot in Croydon instead of my work place in Clapham Junction. They have absolutely no regard for inconveniences they cause to others. I am seriously contemplating taking legal action if my parcel is not delivered the latest today...
Unit 10, Tramsheds Industrial Estate, Coomber Way
Croydon CR0 4TQ