Cowell-Norford Estate Agents in Bury

Turned up 40 minutes late to a rental viewing and did not bother to let us know about the delay (I had to call them to find out what was going on), then failed to email over paperwork as promised (it was eventually sent two days later, after I chased it up). They don't pick up the phone after 3pm and their email responses are misspelt and rushed.
We decided not to rent via Cowell-Norford in the end, as their customer service leaves a lot to be desired.