Beeston Fisheries in Leeds
Beeston Fisheries
Beeston Fisheries is a health hazard. You order a meal and get bones, no meat just bones. When you call up to complain they tell you its actually a Bone Masala. Not funny in the slightest.
Drinks were missing from the order, but no refund offered. The whole meal went in the bin, at a cost of almost £19.00. On ringing to complain, we were appalled at the customer service and how many times they put the phone down. At one point they did offer a full refund then denied it.
Just Eat have been informed along with Trading Standards and Environmental health. Pictures of the bones have been sent to all. I wouldn't advise ordering anything from this takeaway!
On the first order of fish&chips it was exceptional.
On the second order of Lamb Masala and a Chicken Masala it was full of thick bones. The drinks were missing. Upon complaining the phone was abruptly put down.
Eventually, when discussing, complaint with Manager a full refund was agreed. Several days later there was no refund, and the agreement was denied. Health & Safety are now investigating and Trading standards.