Rhoda Stewart in Ballynahinch

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Rhoda Stewart 1
1 review of Rhoda Stewart

Under absolutely no circumstances buy anything from this store! I have never experienced worse service in my relatively long life! The manufacturers they operate a franchise for, provide good quality furniture.

However, they are unable to order the right things from the manufacturers and deliver them in a timely manner! Ordered a leather footstool, large oak cabinet, bed with matching cabinet and two bedside tables. Despite delivering to my home on three separate occasions I am still waiting on a bedside cabinet! "Earle" is particularly inept!

On the first delivery (having ordered the furniture 3 month earlier) he managed to deliver the wrong cabinet. Was promised the cabinet within a few days, three weeks and one other delivery later it has still not arrived. Despite being extremely patient, finally sent the company a text stating my dissatisfaction last night - having been promised a delivery or at least a telephone call yesterday, that, as usual, did not happen at all. Earle telephoned me this morning, given the prompt. Having stated my dissatisfaction, having waited on the item for seven, yes 7 months, he stated the cabinet could not be found!

Unbelievable, to add insult to injury, concluded our telephone conversation by laughing at my dissatisfaction! It may take another 3 + months if another cabinet needs to be ordered! What to do? Firstly compile this email.

Secondly, contact the manufacturer who has provided these idiots with a franchise. Thirdly, contact the appropriate regulatory body and complain, complain and complain...
Buy nothing from this company!

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