Pacman Travel in Bakewell
A disappointing experience from this company!
The customer service provided tainted our evening after he firstly felt it was appropriate to refer to one of the gentleman travelling as 'old'.
We were then informed the fare was more than originally quoted and that it must be paid in advance out of fear that we would change our mind about the return journey. As much as we appreciated this, we did not expect that when we asked for our taxi to come a little earlier, for this request to be declined.
This was especially disappointing when a pick up for a member of our group had just taken place 10minutes before so he was in the area.
I was then greeted with an angry voice mail and text message in the morning, due to the taxi driver having had to wait for us when we had decided to walk. (Keeping in mind we had already paid for this fare)! The groom of the wedding was also subjected to abuse from the taxi driver. A shocking service, very unprofessional, avoid.