The Dogotel in Hillington, King's Lynn

I had the same issue with the owner which still isn't fully resolved. I took my dog there last year with my mums the stayed in the safe kennel. I told them not to place the dogs together when eating as my mums dog can be very snappy. I called everyday to see how they were and was told there fine don't worry, to turn up on collection day to find my mums dog had apparently attacked my dog but he was ok. I took him home to bath him to find cuts everywhere, one which was very deep. I called up the kennels who advised me to take him to the vets and they will settle the bill. My poor dog ended up having an injection to stop him feeling the pain. At the time the owners were on holiday when they arrived back I spoke to the female owner who said they will settle the bill. She was quiet snotty. Months went by and I got a letter from the vets saying the bills not been paid so I called the kennels and spoke to the male owner who was so rude speaking over me, told me he would get me done if I slandered him.
I made it clear my intention was never to slander them, just to solve the issue but he wasn't having any of it. He was basically so aggressive and rude I was in total shock how he was speaking saying I'm wasting his time. He basically didn't have any interest in what I had to say as he new his company was in the wrong and its was their fault my dog was attacked under there watch. Never would I use it recommend them to anyone that need to learn some manners and customer service skills.