Swarg Designer Weddings in Leicester
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We were last minute looking around for a venue decorator so had not done enough research. Found one called Swarg. Dipesh is the owner and dealt with us.
BEFORE Swarg (i.e. Dipesh) takes your cash deposit:
Dipesh offered many things, a great sales pitch. Like he has a wide range of choices. He said he will sort us out no worries. Was selling his services and how experienced they are with a wide range. So we put down our non refundable cash deposit. They mentioned their times to do up the venue and remove decorations where shorter.
AFTER taking the deposit:
Dipesh limited what he could offer to basic cheaper items. So straight away we were limited and were not given what we wanted. If we wanted our choice it was an upsell so we would have to pay more. Dipesh said at a later stage, (not at the start) that he hires out items himself. Their times to remove the decoration became longer so we had to pay the venue for an extra hour. Swarg could have bought extra people. On the day of the event, we were being hassled to ensure we bring rest of the cash as Dipesh mentioned in the past he has previous customers not wanting to pay in full properly. That should have been a sign for us that the service /mis-selling from Swarg may have
been one reason for the previous customer.
Service was poor. Lots of mis-selling. Find a decorator who is transparent and upfront, and someone who will show you all items in real beforehand, not fake photos.
ONLY PAY via credit card so you are protected against bad service and any mis-selling.
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