First Floors in Giffnock, Glasgow
We offer the best price, highest quality Solid Hardwood, Engineered Wood, Luxury Laminate and Vinyl Flooring. We offer a free home consultation service, or visit our showroom. At First Floors we will beat any like-for-like quote on solid hardwood, engineered wood, luxury vinyl including Amtico and BerryAlloc and Laminate flooring. We will visit your home or business day or evening with samples so you can get advice on the best flooring for your décor and lifestyle - and your budget. Established in 1994 we are a family run business covering Glasgow and its surrounding areas, Central Scotland and Ayrshire. We have a range of fantastic offers running at any given time, and we have a showroom in Giffnock with extra large samples for you to get a good idea of how your flooring will look in your home. We offer a full supply and fitting service and also act as a wood broker, sourcing the best price wood, vinyl and laminate flooring products available from all major UK manufacturers and will deliver to anywhere in the UK.
Products & Services:
Visited their plush showroom in March 15.
Agreed measuring by phone April 15. First floors got a different time from the time I had, but they came back.
Planned to do most of our new house using first floors, but later decided not to put all our eggs in one basket and see how they did with just kitchen and two bathrooms. Asked end of May if they could do the work before 18th June, which is when we would be on holiday. They said it would be a push but yes. Pencilled in 17th June. Ordered materials, paid deposit.
To cut a long story short, we moved into our new house on 19th July with no kitchen or bathroom floors and no date given when the work could be done. We’d already paid for the materials so asked them to deliver so we could get our own fitters. They did, less some items we’d actually paid for (and they ignored my email to ask for an up to date invoice).
My advice: visit their nice showroom, take some samples, choose what you like, then buy it online (it’ll be cheaper) and find your own fitter – easy to do through mybuilder for example. Got the floor done nicely and quickly within 10 days around 15% cheaper than first floors’ price.
My analysis: giving them the benefit of the doubt, they’re busy and can’t cope with the business, so are messing around the lower value jobs (my job was around £1000 value). Without the benefit of the doubt, they are either incompetent in their admin or dishonest, or both.