Furdeco in Tipton
Furdeco
Description:
With over 30 years combined, home delivery, IT and customer service experience, Furdeco are a leading 2 Person home delivery solutions provider.
Furdeco understood early the disconnect between the retailer, delivery and the customer. Fulfilment was treated with less importance than sales, while being a core touchpoint with valuable customers. Within the industry, customers’ expectations were rarely fulfilled and Furdeco identified communication as the primary factor.
For our clients we implemented a customer orientated service for large ticket items such as furniture.
Products & Services:
With over 30 years combined, home delivery, IT and customer service experience, Furdeco are a leading 2 Person home delivery solutions provider.
Furdeco understood early the disconnect between the retailer, delivery and the customer. Fulfilment was treated with less importance than sales, while being a core touchpoint with valuable customers. Within the industry, customers’ expectations were rarely fulfilled and Furdeco identified communication as the primary factor.
For our clients we implemented a customer orientated service for large ticket items such as furniture.
Products & Services:
Delivery
Home Delivery,
Furniture Delivery
2 reviews of Furdeco
10 November 2020
Fantastic service. Both men wore masks and gloves. They were very conscious of social distancing as I am on the highly vulnerable list. They delivered the sofa bed carefully to the conservatory and offered to unwrap it for me, but we were happy to do it ourselves. The price was very good. I would definitely use Furdeco again.
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