All Commercial in Oban

Probably the worst garage I've ever dealt with.

After my 2 year old Smart car broke down, I phoned this garage up, told them the problem, and asked if they'd be able to fix it. They said "Yes, no problem", so as I was 100 miles away from the Mercedes dealership, and the car only has a two year warranty, I chose to use a local garage for what should have been an easy car repair, of a common fault with Smart cars. I asked the AA to recover the car to the garage.
At first the garage phoned me, to advise that the tyres were at 3mm tread level and did I want them to replace them, which I considered partly helpful, but partly as though they were looking for extra work.
After phone calls back and forth with the garage over the following 7 weeks, I was constantly told, "we can't find the reason that your car won't start, but we're checking various forums". After 7 weeks had passed, and still no car, I advised the garage that I would get the AA to recover the car again and this time take it to the professionals.

The garage owner, Mr Andy Cooper advised that he would not release the car until I paid him the £680 invoice which he said it had cost him to try and get the car running again. At the same time, he advised the only way to fix the car would be to replace the engine. Note. The car was 25 months old, and had done 29,000 miles. The problem which had happened was a common fault, of which had previously happened another 3 times and been repaired within a few hours by the main dealerships before.

To cut a long story short, the garage blocked the car into their yard for another 3 months, I could not afford to pay their bill, and was advised not to pay. The garage owner told me to pay him the money, and try to claim it back from the court. I had to stop paying the finance agreement. The car was eventually recovered by baliffs. When the main dealer had the car in their workshop, they concluded it did not need a new engine, and the car was running again within 1 hour!! Unfortunately at this point, as the baliffs had collected the car, it was no longer mine to use.

The garage owner was arrogant, unprofessional, and generally not worth dealing with. If you choose to use this garage, then i wish you luck, if it's anything more than just changing a tyre.